Shipping policy
Shipping Costs (including VAT):
- For orders within Germany, shipping costs amount to €4,85.
- For orders within the EU, shipping costs amount to €14.90.
- For orders within the Switzerland, shipping costs amount to €12.90.
- Shipping is free within Germany for orders over €50.
Shipping Time:
The delivery time within Germany is typically 3-6 business days. For international deliveries, it usually takes 7-14 business days from order confirmation.
If you have ordered items with different delivery times, we will ship your entire order in one shipment, unless we have made different arrangements with you. The delivery time in this case will be based on the item with the longest delivery time. There is no delivery on Sundays and public holidays.
Processing Time and Availability:
Orders are usually processed and made ready for shipment within 1-2 business days. If a product is out of stock, we will promptly inform you of the estimated delivery time.
Returns and Refunds:
If you are not satisfied with your purchase, you can return the item within 14 days of receipt. For more information on returns and refunds, please refer to our Return Policy.
Contact Information:
If you have any questions or issues with your order, you can contact us via email at info@yardinzayel.com.